We appreciate your visit to our site and we understand that you may have concerns about the privacy of information that you may provide to us. It is important to us that visitors feel confident that their personal information will be treated with the necessary degree of privacy. The following provides information relating to our practices and procedures for protecting the security of your non-public personal information. Throughout this document, we, us, and our mean Allianz Global Assistance.
By using the website and/or submitting your details including contact details, vehicle details and other personal details, to buy the Roadside Assistance Plan you authorise Allianz Global Assistance and its group companies to "Contact" you even if you are registered with National Do Not Call (NDNC), Do Not Disturb (DND) or Do Not Call (DNC) databases.
The "Contact" may happen over phone, SMS, email or any other medium of communication. The communication could be for the purpose of verifying your details, offering support and information on suitable products, assisting in closing a sale or sharing related information, providing you with the requested service, renewal reminders or promotional messages related to plan(s) or service(s) bought by you.
Allianz Global Assistance uses the customer data it receives only to carry out the services for which customers have signed up for. In no way will your details be passed to third parties for any other marketing activities.
We use tracking software to monitor customer traffic patterns and site usage to help us develop the design and layout of the site. This software does not enable us to capture any personally identifying information.
Cookies are small pieces of information that are stored by your browser on your computer's hard drive. Allianz Global Assistance does not use “cookies” of this nature and your use of the website will not result in any additional information being stored on your computer without you requiring it to be stored.
Allianz Global Assistance considers the security of its customers' personal information as an important and necessary part of the responsible management of its corporate data. Allianz Global Assistance therefore takes all reasonable steps to ensure that their information is secure and is safeguarded from loss, misuse, unauthorised access, modification or disclosure. All information is kept on a specifically designed database for Allianz Global Assistance's use only.